www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 4777823172
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to complete the login process. This allows for easy access without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click the "send OTP" button and try again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC details to the customer support system via email to assist with account transfer. This will help you successfully shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you can log in and start playing without any problems. This should allow you to access the latest features and enjoy a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, you can only withdraw the money earned from gaming, not bonus amounts. This means your withdrawals are based on the rewards you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details. Uploading and saving these details is a necessary step in the onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, potentially taking up to 24 hours. This delay can impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any earnings made from playing games with the bonus amount can be withdrawn. This means you can cash out winnings, but the initial bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, it should be added to your wallet account within 24 hours. If it doesn't, you can reach out to their care centre for assistance.
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